Payment Policy

About Credit/Debit Card

In day-to-day application, with service expectations set in advance, every displayed price and processed payment uses USD. Customers may pay with Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover when the selected method is shown at secure checkout. This organization keeps the controlling condition and its effect together.

As an operating standard, with the commercial term stated precisely, nubyhearth relies on encrypted Shopify and payment-provider processing and does not keep the full account number or card security code. Authorization, verification, holds, and declines remain subject to the issuer's requirements. The policy result is therefore easy to distinguish while its meaning remains unchanged.

As a practical matter, with the relevant order status kept central, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law. This structure makes the obligation, timing, and remedy readable together.

In keeping with our customer promise, with the published commitment made specific, the original payment account receives every approved refund, with issuer processing commonly taking 5-10 business days after the credit is released. The applicable store practice is presented with its practical consequence made explicit.

Payment assistance: support@nubyhearth.shop or 512-235-8416, Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nubyhearth
Contact email: support@nubyhearth.shop
Phone: 512-235-8416
Physical address: 143 E Livingston Ave, Des Moines, Iowa, 50315, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)