Terms of Service

In keeping with our customer promise, with the commercial term stated precisely, a customer who browses or purchases accepts these Terms and the related Refund, Shipping, Privacy, Payment, Contact, About, and FAQ provisions. Store use must be lawful, and information supplied for an order must be current and accurate. The customer remedy and the store obligation remain clear in this formulation.

Within this policy, with the customer remedy placed in context, sales and delivery are limited to the United States. Standard shipping is free and tracked; processing is 1-2 business days, followed by an estimated 4-6 business days in carrier transit. Delivery dates are estimates rather than guarantees. The customer can read the condition and its service outcome as a single standard.

For easy reference, with the decision path easy to follow, the customer return period is 30 days from delivery and includes exchanges and no-reason requests; approved return shipping is borne by the store whether the issue is preference or product quality. Refund posting takes about 5-10 business days after issuance. No-reason exclusions cover custom items, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive merchandise, not legally protected claims involving damage, defects, wrong items, or omissions. The customer remedy and the store obligation remain clear in this formulation.

For dependable support, with the customer-facing result stated first, orders remain cancellable until shipment and then become subject to the Refund Policy. USD is the transaction currency, applicable tax law determines charges, and we reserve the right to stop fraudulent, illegal, unauthorized, or materially erroneous orders. This organization keeps the customer decision path concise and verifiable.

Questions about these Terms: support@nubyhearth.shop, 512-235-8416, or 143 E Livingston Ave, Des Moines, Iowa, 50315, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nubyhearth
Contact email: support@nubyhearth.shop
Phone: 512-235-8416
Physical address: 143 E Livingston Ave, Des Moines, Iowa, 50315, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)