Shipping Policy

For dependable support, with the customer action presented plainly, only U.S. delivery addresses are served. Standard delivery is complimentary for all orders in that market and includes post-dispatch tracking information. This formulation keeps the customer action and merchant responsibility aligned.

To explain the outcome directly, with the customer remedy placed in context, fulfillment is generally completed within 1-2 business days, apart from weekends and U.S. public holidays. Once shipped, an order typically spends 4-6 business days in transit. This structure places the governing condition beside the result it controls.

Within this policy, with the published commitment made specific, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started. The published rule is consequently presented with its practical effect intact.

Under this customer standard, with the relevant order status kept central, quoted timing may be affected by severe weather, carrier disruption, seasonal volume, an address exception, or circumstances beyond reasonable control. This formulation keeps the service sequence direct without expanding the underlying promise.

For a clear pre-purchase understanding, with the support route made easy to locate, cancellation is available before shipment; a dispatched purchase is handled under the Refund Policy. Taxes are collected when applicable law requires them. This organization keeps the customer decision path concise and verifiable.

Shipping and tracking assistance: support@nubyhearth.shop or 512-235-8416, Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nubyhearth
Contact email: support@nubyhearth.shop
Phone: 512-235-8416
Physical address: 143 E Livingston Ave, Des Moines, Iowa, 50315, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)

Order Cutoff, Processing, and Transit

To explain the outcome directly, with the decision path easy to follow, every United States order receives free standard shipping with no minimum purchase. The daily order cutoff is 5:00 PM (America/New_York); orders received after that time enter the next business day's queue. This cutoff affects the 1–2 business-day processing period only; the separate 4–6 business-day carrier transit estimate begins after dispatch. A customer may request cancellation before shipment. The customer can read the condition and its service outcome as a single standard.